The organic grocery store offers all food unpackaged, which is good for the environment, but it means changes to the way you shop. Customers are invited to bring their own multi-purpose containers and thus make “made-to-measure” purchases.
Studio Dankls approach
Access to packaging-free shopping should be made attractive through design. Service design methods such as interviews, workshops, and test shopping on the construction site were introduced to rehearse and improve processes. Additional offers such as shop-and-pack services, snack boxes, and producers’ round tables were developed.