MAK Future Lab

MAK Future Lab

How we will work

When millions of jobs are eliminated in the coming years through digitalisation, artificial intelligence and Industry 4.0 – what opportunities are there for redefining work? The MAK FUTURE LAB used design methods and citizen participation to stimulate public discourse and find individual answers.

MAK Future Lab


The starting point of the project was the idea of developing model-like scenarios for new forms of meaningful work in digital modernity. What working environments make sense for people and how can the museum be used as a generally accessible public space for critical discourse?


Studio Dankls approach

For the MAK FUTURE LAB, Studio Dankl, together with Vandasye and Expanded Design, developed a design- and architecture-led research format for the project Citizen Science that opens up science to society and enables citizens participation. In workshop rounds, students and seniors collectively developed scenarios and visualized them in a hackathon with design and art teams from Vienna.

„The MAK was perceived as a place of knowledge exchange, participation and creative, intergenerational research between young people, senior citizens and creative professionals.“

Janina Falkner (Curator, Head of MAK FUTURE LAB)

Together with designers and artists, young people and senior citizens developed prototypes of their idea of new work in the digital modern age.


The resulting exhibition presented the working process as well as the elaborated scenarios to the public. Discourse events support a further dialogue about work in digital modernity and research through design.

„Through the method of co-creation, it was possible to develop a common self-awareness from the different perspectives. The participants experienced that creative design can help them think and formulate ideas.“

Janina Falkner (curator, head of MAK FUTURE LAB)

Client: MAK – Museum für angewandte Kunst. Co-operation partner: Vandasye (Project Identity und Ausstellungsgestaltung) and Expanded Design. Photos: MAK/Georg Mayer and Mona Heiß

Young people and senior citizens have jointly developed concepts for the future of work in the digital modern age.

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Co-Creation Impuls


Be inspired to think transformation in a participatory way.

  • Keynote
  • 20-45 minutes
  • Q&A
  • possible in the organisation or online

The keynote communicates the added value of co-creation as a sustainable, strategic innovation tool for the public and private sector. Co-creation principles, cases and design process inspire decision makers and employees to think about transformation from a participatory perspective.

Focus content:
— Outlining the transformation of the design discipline from product design to strategic innovation tool
— Insight into co-creation principles, impact and design process
— Concrete, inspiring cases.

Target group: Employees, decision-makers and team, conference participants

Number of participants:

Co-Creation Kickoff


Learn to apply co-creation and start with a sound roadmap.

  • Workshop
  • 4 hours
  • in the organisation or at Impact Hub Vienna

The workshop is aimed at organisations that want to learn about co-creation and involve their team in decision-making processes on strategic innovations. With a focus on applied co-creation principles and methods, the workshop provides a deeper understanding of existing expertise, relevant stakeholders and first process/system/product/service prototypes as a roadmap for co-creation in your own organisation.

Focus content:
— Basic principles of co-creation
— Definition of relevant challenges from the participants' perspective
— Interactive prototyping for efficient validation of assumptions
— Start of a co-creation roadmap

Preparation for participants:
— Anecdote about challenge and success pattern
— Product, device or a production material from your field of work

Target group:
Decision-makers plus team from the public and private sector

Number of participants:
9-12 persons

Co-Creation Now


Start into the future with a Co-Creation process tailor-made for you.

  • Process design and support
  • Depending on the project, approx. 4 to 18 months

Co-creation is contextual and situational, so no two design processes are exactly alike. From a pool of proven methods and creative processes, we put together a customised and project-dependent process. This is divided into a preparation phase in which the goal, desire or opportunity is identified, an implementation phase that covers idea generation, prototyping and implementation up to evaluation, and a post-project phase in which adaptations are made and projects are further supported.

Focus content:
— Based on a free initial consultation, offer for a tailor-made project divided into preparation phase
— implementation phase
— post-project phase

Target group:
Organisations from the public and private sector

Number of participants:
To be determined jointly for co-creation activities.

Co-Creation Ideas Ping-Pong Over Lunch


If you have lunch with artist Timotheus Tomicek and designer Kathrina Dankl, you will be served new perspectives.

  • Sparring/Exchange
  • 60 minutes
  • Q&A
  • Three centrally located venues in Vienna to choose from.

The artist, filmmaker, and photographer Timotheus Tomicek and the designer Kathrina Dankl share a long-standing tradition of occasional lunch dates. An unstructured exchange of ideas often opens up new perspectives on one’s own work. We invite project partners, customers, and other interested parties to have lunch with us. Everything else – including new perspectives – arises situationally during the conversations.

Focus content:
— Eating together
— Guest shares current topic, challenge, project idea
— Questions, reactions, perspectives, input, ideas from Timotheus and Kathrina

Target group:
Decision-makers from public and private organisations

Number of participants: 1